BMHS Pridetime Reporter
Chick-Fil-A, the nationwide known brand officially opened in Norwalk on October 19th, making it the third Chick-Fil-A in Connecticut. Chick-Fil-A, a successful company brought in 6 billion dollars nationwide in 2016. In their first week the Chick-Fil-A in Norwalk brought in over 10,000 dollars on their first day.
Chick-Fil-A however has been involved with controversy as being anti-gay/same sex marriage. Dan Truthy the CEO of Chick-Fil-A admitted to being guilty as charged when questioned on whether he was in support of the “traditional” family, meaning men marrying women. A lot of people in the LGBT community were totally against his thoughts. Majority of the customers that were in the LGBT community stopped eating there and began to protest as. Some but not all customers stopped eating there because they didn't care about their opinion on the LGBT way of living The CEO of Chick-Fil-A gave a very harsh opinion, however that doesn’t stop customers from pouring in.
Taty Molina (‘18) commented “It does bother me that they are against same sex marriage, but personally it doesn’t impact me eating there because I know every company has their scandals and has their morals."
Peter Massey (‘18) who works at Chick-Fil-A stated “Working at Chick-Fil-A has been pretty good, and it's a little harder than a regular job like retail because everything is moving so fast it's a challenge but I am coping very well.” Peter aims to be speedy, speedy enough to have a good flow of food getting out in time so it won't be a long wait for the customer. Overall Chick-Fil-A of Norwalk has a great environment as they have employees who are completely ready to serve their customers in the fastest most efficient way possible.
Mahya Fleurantin (’19) who also works at Chick-Fil-A expressed the need for great customer experience, “No customer will be able to walk out of this restaurant unhappy ever because we will always make sure the customer is always happy.”
Derek Sellers a security guard for Brien McMahon who was able to get a taste, commented “ Chick-Fil-A has good food , fast service and everyone should give it a try at least once.”